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General
Frequently Asked Questions
Booking & Payment
General
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On The Day
What's Included
Q1
In which area do you provide your wedding services.
Q3
How can I make changes to my existing booking ?
Q5
Do you provide your vehicles for Civil Partnership Ceremonies?
Q6
Will Premier Carriage book cars out for other weddings on the same day?
Q7
Can we view a car before we make a decision to book?
Q16
Will our Chauffeur be wearing a uniform and cap?
Q21
What is the policy on the suitability of Groom’s Cars and their pricing?
Q22
Can you explain how the quote will be calculated?
Q24
We may have an additional passenger to squeeze into the car, do we need to inform you?
Q25
Do we need to inform you if we have children requiring child seats or booster seats?
Q27
Can you provide transport to the airport or docks for our honeymoon departure?
Q28
Could you return to the reception venue later at night to collect the Bride & Groom and/or guests ?
Q30
We have never seen such a large collection of superb wedding cars, do you own all of these
Q38
How to Contact us by Phone, Email or via our Website
Q39
How do we submit a Review or make a Complaint ?
Q41
Should we advise when booking if we have luggage, wheelchairs etc that need to be carried in the car boot?
Q48
Do you provide vehicles for other special events, apart from weddings?
Q53
How Many Passenger Seats in Vintage & Classic Cars ?
Q54
Do we have One Contact for All Vehicles we book, ie Quotes, Viewings, Payments, Changes and Ongoing Advice ?
Q55
Promotional Event - We would like one of your cars, what do we do?
Q56
Films & Television - We would like one of your cars, what do we do?
Q59
How many Wedding Cars will we need?
Q60
Why choose Premier Carriage for our Wedding Cars?
Q62
What type of car should we choose for our wedding?
Q66
Can we make a personal visit to your office?
Q72
Can we pay extra if we need more time on the day
Q73
Are Quotes Automated, When will I get a Reply
Q75
Does a quote confirm a vehicles availability
Q77
Important Dates to Remember for Your Diary
Q78
Are vehicles shown the exact cars we are hiring ?
Q79
How do I get a Quote ?
Q80
Can you provide a Standby Back-Up vehicle
Q82
What to consider when hiring a vintage Bus or Coach