Frequently Asked Questions
Booking & Payment
Important - Must Read
On The Day
In which area do you provide your wedding services.
How can I make changes to my existing booking ?
Do you provide your vehicles for Civil Partnership Ceremonies?
Will Premier Carriage book cars out for other weddings on the same day?
Can we view a car before we make a decision to book?
Will our Chauffeur be wearing a uniform and cap?
What is the policy on the suitability of Groom’s Cars and their pricing?
Can you explain how the quote will be calculated?
We may have an additional passenger to squeeze into the car, do we need to inform you?
Do we need to inform you if we have children requiring child seats or booster seats?
Can you provide transport to the airport or docks for our honeymoon departure?
Could you return to the reception venue later at night to collect the Bride & Groom and/or guests ?
We have never seen such a large collection of superb wedding cars, do you own all of these
How to Contact us by Phone, Email or via our Website
How do we submit a Review or make a Complaint ?
Should we advise when booking if we have luggage, wheelchairs etc that need to be carried in the car boot?
Do you provide vehicles for other special events, apart from weddings?
How Many Passenger Seats in Vintage & Classic Cars ?
Do we have One Contact for All Vehicles we book, ie Quotes, Viewings, Payments, Changes and Ongoing Advice ?
Promotional Event - We would like one of your cars, what do we do?
Films & Television - We would like one of your cars, what do we do?
How many Wedding Cars will we need?
Why choose Premier Carriage for our Wedding Cars?
What type of car should we choose for our wedding?
Can we make a personal visit to your office?
Can we pay extra if we need more time on the day
Are Quotes Automated, When will I get a Reply
Does a quote confirm a vehicles availability
Important Dates to Remember for Your Diary
Are vehicles shown the exact cars we are hiring ?
How do I get a Quote ?
Can you provide a Standby Back-Up vehicle
What to consider when hiring a vintage Bus or Coach