We believe in being very honest and open with our clients. We are a well-known, respected business and long established since 1996, every booking is extremely important to us and we believe excellent customer service comes first and foremost. We also believe by booking with Premier Carriage directly you deserve the very best experience so should you decide to book through Premier Carriage here are a few incentives, and a little peace of mind.
Best Rates Guarantee:
In the unlikely event you find the same* vehicle/s advertised elsewhere at a lower price for the same service, product and number of hours let us know and we will aim to match or beat that quote. We can’t be fairer than that !
Genuine Verified Reviews:
Since 1996 Premier Carriage has been compiling a selection of the very best ‘Wedding Transport Professionals’ and is now one of the UK’s leading trusted and recommended multi-award winning wedding transport companies and probably the only one that actually ‘monitors’ the performance of vehicle owners and their vehicles ensuring they continuously provide a professional standard of service. In a similar vane to such great business models as Check a Trade and Trustpilot, we provide a facility on our website for clients to review the vehicle owners, their vehicle/s and the service they provided for their wedding day and display these reviews on the Premier Carriage website on the actual webpage of the vehicle the client hired. Not only that but Premier Carriage collates and monitors all reviews and if we find a particular owner or vehicle is repeatedly failing to meet the required high standards both clients and the wedding industry as a whole would expect Premier Carriage will have no hesitation in removing them from our website so only those highly recommended by previous clients remain. No independent owner or business will remove themselves or their vehicles from their own website if they fail to meet a professional standard, but we will remove them from ours, Guaranteed. Clients can therefore be assured those displayed on the Premier Carriage website have been Recommended and Reviewed by previous clients and are continuously monitored by Premier Carriage, and if we say it ourselves, that is probably one of the best reasons to choose us. Premier Carriage is Unique – We do not believe you will get a better experience anywhere.
Local Cars, Local Prices
Premier Carriage has one of the UK’s largest portfolios of wedding transport. This superb selection of vehicles are available in many towns and counties of the UK and as we are adding new vehicles to our portfolio on a very regular basis we continue to grow and expand to new areas of the UK. As such we have many ‘locally based’ wedding vehicles on our website, so where possible simply choose vehicles that are based closest to your wedding area and the prices will be reflected accordingly. However many vehicles on the website that are not based locally will still travel to your wedding area although this could produce a slightly higher quote, simply add your itinerary postcodes to the relevant boxes on the website to find the cars that will operate in your wedding area. Local Prices and Local Cars, why look any further !
5 Star Reviews & Awards:
Premier Carriage is privileged to have received multiple awards and 5 star reviews from previous clients on both Google and Facebook, and also multiple testimonials from past clients as shown on our website. With such highly acclaimed reviews and awards, why look anywhere else !
Flexibility on Itineraries:
Sometimes wedding planning does not go as intended, so if you need to change your times or amend any other information with your booking we will be more than happy to make the changes for you, and as long as the changes are still within the total mileage and hours originally requested/quoted we won’t charge you a penny either. All we ask is you let us know of any changes no later than 28 days before the wedding.
Flexibility on Cancellation:
Although as with any wedding car company the initial standard deposit is non-refundable if you cancel, we are happy to transfer your payment to any other date, or should you wish to cancel we will refund any other money you have paid, no quibbles. We do not see the need to penalise you and charge you a percentage of the hire cost just because you need to cancel many months before your wedding. Some companies may charge you a percentage on a sliding scale, check our terms and conditions, then check theirs !
Flexibility on Payments:
If you really like a particular vehicle but feel it is just out of your price range let us know, we will see what we can do. Because we price vehicles sensibly at the outset we will not have the ability to make big changes in the quotes, but a few pounds here and there is something we may possibly be able to consider. If you wish to pay in equal monthly instalments by standing order we can discuss this as long as all is paid off prior to the wedding day.
Your Details 100% Secure:
You can never be too careful with personal details on the web. Premier Carriage is a fully ‘GDPR’ Data Compliant company as required by law. Your details are 100% secure with us, we won’t let anyone else have them.
Fast Quotes, Easy Booking
We will always aim to provide your quote on the same day the enquiry is received if during office working hours. Enquiry forms are short and very simple to complete, all of the information you provide will be saved securely so should you subsequently decide to book a vehicle you will not need to complete this form again. Deposits can be made by Credit Card, Debit Card, Paypal, Bank Transfer etc.. securely online, or over the telephone if more convenient. Balances can be paid by the same payment facilities.
* same vehicle means vehicles with the same registration number