Terms & Policies
Everything you need to know about booking a wedding car through Premier Carriage, using our website, and how we look after your information. We've written them in plain English, and we're happy to explain anything that isn't clear.
Booking a vehicle
Terms of Hire
The full terms between you and your Vehicle Supplier: booking, payments, changes, safety, cancellations and what happens if something goes wrong.
ReadCancellation & Refund Policy
A one-page summary of what happens to your deposit and balance if you, or the Supplier, cancel.
ReadComplaints
How to raise a concern, who deals with it, and how quickly you can expect a response.
ReadReviews Policy
How we collect, check and publish reviews, and what we do about fake or unfair ones.
ReadOur website and your information
Website Terms of Use
The rules for using premiercarriage.co.uk, posting reviews, and using our content.
ReadPrivacy Notice
What personal information we collect, why, who we share it with, how long we keep it, and your rights.
ReadCookie Policy
The cookies our site uses, what they do, and how to change your choices.
ReadWho we are
Premier Carriage Wedding Cars LtdRegistered in England and Wales, company no. 04319797
Registered office: 15 Rockstone Place, Southampton, Hampshire, SO15 2EP
VAT no. GB 249 0919 81
ICO registration no. ZC286062
Email: enquiries@premiercarriage.co.uk · Tel: 01202 822 659
Are you a vehicle supplier?
If you'd like to list a wedding car, bus, coach or production vehicle with us, we'll send you our Supplier Marketing Agreement, which sets out how we market your vehicle, our fee, and how client payments reach you.Contact us about listing a vehicle →