There are four ways to pay the balance when due and these are by Bank Transfer, Cash, Debit Card and Credit Card. We do not accept payment at our offices and for security reasons we do not accept payment over the telephone. Balance payments must be received not later than 42 days prior to the wedding date which is the final date for payment to be received.
Bank Transfer [BACS]: You can pay your balance payment directly into our business account via this means, please use your booking reference number as your reference if paying by BACS which is shown on the top of the Itinerary Confirmation we sent you, you will need our bank details and these are shown on the Invoice and Statement of Account that you were sent at the time of booking when you also received your Itinerary Confirmation. Please note you will not be able to make any payment over the counter into this business account, Bank Transfer only. Please advise us if you have a problem locating the invoice or if you are paying more than two months ahead of your wedding date, for security reasons we will need your full booking reference number, name and wedding date in order for us to re-send your invoice. NOTE: Our Invoicing system was changed from July 2015 so invoices sent after this time will have a purple button showing on them which is marked ‘Pay Your Balance’, simply click on this button and follow the directions to make a secure payment, you may in fact find this more convenient than BACS transfer.
Cash: If you wish to pay by cash you will first need to contact Premier Carriage and we will give you our secondary account details, you will then be able to go into any local branch of ‘Santander Bank’ and pay in cash over the counter. We do not accept cash payments at our offices. Payments made this way are credited to our account the same day. Please remember to retain a receipt as your record of payment.
Debit Card: To pay by debit card locate the ‘Invoice and Statement of Account’ we sent you at the same time as your Itinerary, on the Invoice will be a purple button marked ‘Pay Your Balance’, simply click on this to pay safely and securely online.
Credit Card: To pay by credit card locate the ‘Invoice and Statement of Account’ we sent you at the same time as your Itinerary, on the Invoice will be a purple button marked ‘Pay Your Balance’, simply click on this to pay safely and securely online.
Note: Before making your final payment please check the itinerary confirmation we sent you to ensure you have advised us of all the information we required, eg Timings, Postcodes, Ribbon Colours, Contact Numbers etc. Standard Ivory Ribbons will be provided if you have not advised of a colour. If some details are still to be advised you must notify us before your balance is paid especially if you need to amend your trips by changing or adding destinations as your final payment amount may need to be adjusted.
Please also see our website FAQ section, Q45.