View All FAQs General Important - Must Read Booking & Payment Most Popular On The Day What's Included

65: How do we Pay our Balance when it's due?

There are four ways to pay the balance when due and these are by Bank Transfer, Debit Card and Credit Card.  We do not accept payment at our offices.  Balance payments must be received not later than 42 days prior to the wedding date which is the final date for payment to be received.

Bank Transfer [BACS]:   You can pay your balance payment directly into our business account via this means, please use your booking reference number as your reference if paying by BACS which is shown on the top of the Itinerary Confirmation we sent you, you will need our bank details and these are shown on the Invoice and Statement of Account that you were sent at the time of booking when you paid the securing deposit.  Please advise us if you have a problem locating the invoice or if you are paying more than two months ahead of your wedding date, for security reasons we will need your full booking reference number, name and wedding date in order for us to re-send your invoice. We will also send you an email 2 days before your balance is due. This email will contain our Business Bank Account Details to make your payment by BACS.  

Debit & Credit Card:    To pay by debit card locate your "Deposit Payment Receipt" email we sent you when you paid your initial securing deposit, on the receipt will be  a purple button marked ‘Pay Your Balance’, simply click on this to pay safely and securely online. We will also send you an email 2 days before your balance is due. This email will contain the link to make your payment online using your Debit or Credit Card. 

Note:  Before making your final payment please check the itinerary confirmation we sent you to ensure you have advised us of all the information we required, eg Timings, Postcodes, Ribbon Colours, Contact Numbers etc.  Standard Ivory Ribbons will be provided if you have not advised of a colour.  If some details are still to be advised you must notify us before your balance is paid especially if you need to amend your trips by changing or adding destinations as your final payment amount may need to be adjusted. Please also read FAQ71 with regards to last minute changes 

Didn't find your answer in the FAQ? Send us your question: