Frequently asked questions
Frequently asked questions
You will be informed should a vehicle/s need unscheduled repairs or breakdown prior to your booked day. Alternative replacement vehicles or a full refund will be offered.
We hope this situation does not occur, however vehicles as we all know can break down or need unscheduled repairs despite all the care lavished upon them.
If your car develops a problem before the wedding day and there is doubt that the vehicle is unable to be rectified in time for your wedding you will be informed straight away and offered another vehicle from our extensive portfolio of vehicles.
If you are not happy with any of the cars offered as a replacement all monies paid for the vehicle unable to carry out the itinerary will be returned so you can source a suitable vehicle elsewhere.
Can you provide a Standby Back-Up vehicle?
Why and How do I contact the vehicle supplier directly?
Do you own all the vehicles shown on your website?
What if the car has not arrived by the agreed time or breaks down on the wedding day?