PREMIER CARRIAGE - BOURNEMOUTH
This Website’s Terms & Conditions of Use & Disclaimer
By accessing this website you are confirming your acceptance of these Terms & Conditions of Use and Disclaimer in full and agree to be bound by them.
Please note that The Premier Carriage Company of Bournemouth Ltd (“Premier Carriage”) is not the owner of any of the vehicles referred to on this website. Premier Carriage acts as a booking agent on behalf of each of the owners, some of the vehicles are owned by the directors of Premier Carriage others by close friends and colleagues. That being the case, whilst all reasonable care has been taken by Premier Carriage to ensure that all information contained on this website is accurate and up to date, Premier Carriage and its employees cannot guarantee that is always the case. Accordingly, Premier Carriage will not in any circumstances be liable for any losses, costs, claims or demands, howsoever arising, whether directly or indirectly from the use of any vehicle, information or photograph contained or referred to on this site or upon any linked site.
Further, we should explain that all information contained on this site is intended to be by way of guidance only and whilst it is believed to be accurate at this time it remains for you to check that you are entirely satisfied that the vehicle meets your particular requirements, particularly in terms of its shade of colour, age, condition, accessories and general style. You should also check with each owner that he/she can provide precisely the service that you require for your special occasion and Premier Carriage will be happy to arrange an appointment for you to view any vehicle and meet the owner.
Please do bear in mind that descriptions may be based on the owner’s interpretation of his/her vehicle’s attributes, accessories and any upgrades that may have been fitted, but you must understand that each owner inevitably regards his/her vehicle as being special and you must take into account the natural differences that will apply between a vehicle that is a few years’ old from a vehicle that can reasonably be called a classic car or a vintage vehicle.
Please understand that Premier Carriage makes no representation or gives any warranties whatsoever as to the quality, accuracy or completeness of any information provided by the vehicle’s owners.
Prices shown on this website are for guidance only and are subject to confirmation when you actually book the vehicle through our agency. We reserve the right to amend any information on the website at any time.
All rights to photographs, graphic content, text content and programme coding displayed on this website belong to or are licensed to Premier Carriage. Premier Carriage reserves its right to institute legal proceedings against any person or company which infringes its or any owner’s rights in this respect. Other materials used, such as brand names, logos or company names are protected by copyright, trademark and other laws. Premier Carriage will not be responsible for any infringement of copyright laws resulting from materials (photograph, text or graphic) supplied by the Vehicle Owner. You are only permitted to copy or print extracts of the material for your own personal use. You may not use any of this material for commercial or public purposes. Immediate legal action will be taken against any person or company who infringes or steals any part of this site’s content in any way shape or form, including taking any content with a view to amend, alter or doctor any of the above for their own purpose without express permission being given first in writing from Premier Carriage.
You agree to indemnify and hold Premier Carriage and its employees harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Premier Carriage arising out of any breach by you of these terms and conditions of this website.
Premier Carriage endeavours to make this website available on a continuous basis but it cannot warrant that it will be available 24 hours a day or that it will be free from errors or viruses or other harmful components.
Premier Carriage cannot accept a booking enquiry/reservation by any persons under the age of 18.
Your personal details will only be used by Premier Carriage in connection with the hiring service provided by the vehicle owners subscribing to this website only.
We will not supply your details to other third parties, and will not send you further information unless it is requested.
These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and under the exclusive jurisdiction of the English courts.
Terms & Conditions of Hire
UK law requires passengers to wear seat belts in vehicles where fitted. Vehicles are not allowed by law to carry more persons than the vehicles seating capacity. It is the clients responsibility to ensure they collect their luggage & personal items when leaving the car/s, Premier Carriage and/or the vehicle owners do not accept liability for items left in cars or the responsibility for forwarding on such items. Your chauffeur will offer assistance to those wearing flowing gowns and trains when entering and exiting the car, however it remains the ultimate responsibility of the wearer to ensure their clothing avoids contact with car areas that could accrue dirt or grime such as the underside, wheels, tyres etc. If champagne or mineral water service is provided you agree Premier Carriage and/or the vehicles owner will not be held liable for damage to clothing or persons caused by spillage, airborne corks or glass breakage, howsoever caused. In event of passenger illness in the car the cost of a valet and any time lost will be charged. The driver retains the right to refuse to convey any passenger who in the opinion of the driver appears to be under the influence of alcohol or other substances and whose condition may put the driver, the vehicle or other passengers at risk. Vehicles will have been fully valeted before leaving base and every effort will be made to ensure vehicle/s arrive in the same condition when collecting clients, weather & road conditions permitting. The hirer is responsible for any damage to the vehicle and fittings caused by their own or their guests actions, including misplacement of mobile accessories when in the clients care eg. Crystal Glasses, monogrammed umbrellas etc, unless loss or damage was directly caused by Premier Carriage, it‘s employees or owner drivers, [see insurance note below]. The client is responsible for providing full details of their itinerary when completing their reservation form including additional hours, special requests etc. Clients must advise prior to paying the balance if they intend to travel to another destination other than those originally notified and shown on their reservation form. You must advise us if any part of your journey is over an unmade road, track or narrow lane with growth protruding into the pathway of vehicles, or through fords or streams as prior assessment of suitability for the vehicle/s may be required, in all cases your chauffeur reserves the right on the day not to take vehicles along unmade roads etc and the client accepts this. By paying a securing booking deposit or full payment the client is confirming acceptance of these terms and conditions. The booking is confirmed upon receipt of the completed reservation form and securing booking deposit for each car, to be deducted from the total cost of the hire when the final payment is made. Confirmation will be sent on receipt of the reservation deposit and completed reservation form, this will include all instructions received to date including payments made and due, where information requested has not been supplied your further instructions in writing will be awaited in due course. The client is responsible for ensuring the itinerary details and timings we send in their confirmation are correct as these are the same details we give to the chauffeurs carrying out the duty. Prices will remain adjustable until advised of all journeys. Vehicle owners agree to, on receipt of the full and final balance, provide the vehicle/s requested on your reservation form, and will transport to and/or from the designated destination/s as notified in writing on your reservation form, only those persons listed on the reservation form either by name or by number. You must advise us on the reservation form if any child using our vehicles will be under 12 years of age on the proposed travel date stating their age/s at the date of travel. For vehicles that have seat belts fitted the client is responsible for ensuring the correct sized ‘Child Restraint’ for each child travelling as required by law is provided. We have a No Smoking policy in all vehicles and respectfully ask you not to smoke when inside the cars. Food items must not be consumed inside the vehicle/s. Even the most lovingly cared for and regularly maintained vehicles may at sometime in their life break down or require unscheduled maintenance, The Premier Carriage Company of Bournemouth Ltd, it’s employees and/or vehicle owners shall not be held responsible in the unlikely event that any vehicle reserved or in use suffers such mechanical breakdown or accident or other circumstances arise unforeseen at the time of reservation that prevents the booked vehicle from carrying out the clients itinerary. Vehicle owners in such circumstances will inform the client of the situation and then take steps to safeguard the interest of the client by offering alternative transport from those available, aiming to provide as near a match to the original vehicle if possible however most of the cars are unique so to provide an exact match may be unachievable and the client accepts and understands this. Hire charges will be adjusted to reflect any variation in cost for the replacement vehicle the client chooses, or if the client prefers, a full refund of all monies paid will be made so they may source an acceptable replacement from another company and the client agrees to this. For vehicles that experience a problem during the actual itinerary being carried out a reimbursement will be made at the discretion of the vehicle owner/s and will be proportionate taking into account any journeys completed prior to the problem and the cost of any replacement vehicle provided, up to a full refund of the charges paid for the problem vehicle if no replacement is available, but will not exceed a full refund of that vehicles hire charge and you agree to make no further claims against The Premier Carriage Company of Bournemouth Ltd, it’s employees or owner drivers in the above described circumstances. Although some vehicle/s are owned by the director/s of Premier Carriage, when hiring a vehicle from the Premier Carriage portfolio your agreement will be with the individual vehicle/s owner, Premier Carriage does not own any vehicle and therefore can only act in the capacity of an introductory booking service on behalf of the vehicle owner/s not as principal. Premier Carriage accepts no liability for any dispute between the client and the vehicle owner/s for either the vehicle/s or the product provided or to be provided and although happy to offer guidance is unable to become involved in such disputes. The Premier Carriage Company of Bournemouth Ltd acting as agent on behalf of the vehicle owners reserves the right to vary the price and/or availability, if the information given on the clients reservation form is different from that of the original enquiry/booking. If the actual journey undertaken or the vehicle and drivers time in attendance is different from that originally advised and/or paid for the owner drivers reserve the right to invoice the client after the event for any additional costs and the client accepts and agrees to this. Premier Carriage and/or the owner drivers will not be held responsible for late arrivals, missed appointments or missed flights due to traffic congestion or other circumstances beyond their control. In event of a vehicle breakdown or non-availability of the booked vehicle due to circumstances unforeseen at the time of reservation you accept that Premier Carriage and/or the vehicle owners may in some instances need to use the services of other companies in order to rescue the situation for the client, however in these cases responsibility or liability is not accepted for the other companies vehicles or the service they provide. Charges for itineraries carried out within one year of the initial quote are guaranteed to remain fixed at the quoted price, however Premier Carriage and/or the owner drivers reserve the right to make a reasonable adjustment to the agreement terms in the event of a situation arising over which we/they have no control, for example if there are excessive fuel price rises after quoting and reservation acceptance Premier Carriage and/or the owner drivers reserve the right to increase the agreed charge to cover any excessive rises in fuel costs since the booking was made. In the event of very severe weather e.g thick snow, ice or fog Premier Carriage and/or the owner drivers reserve the right to cancel the booking for reasons of passenger safety, in this rare event a full refund will be made. The balance can be paid at any time in advance of the travel date but in all cases to be received not later than 21 days before the wedding date or first travel date. The hirer reserves the right to cancel the agreement by giving notice in writing to Premier Carriage. On receipt, Premier Carriage will also confirm to the hirer in writing the contract cancellation which must be retained as proof of cancellation. The reservation booking deposit would be forfeited in event of cancellation. Booked travel dates brought forward or put back are deemed as a cancellation, however if a new date is set and your originally booked car/s are available for the revised date your booking would be transferred to the new date without loss of deposit. Changes to itineraries which would then require the vehicle to operate outside of it’s stated maximum area of operation will also be considered a cancellation unless the owner agrees to travel the further distance. Any amount paid over and above the reservation deposit for each car is fully refundable subject to final agreement with the vehicle owner if cancellation is made over 28 days before travel, terms for cancellations under 28 days will be detailed on your confirmation correspondence. Although the possibility of cancellation is not usually a consideration at the time of planning and booking, we do recommend you consider the option of a low cost insurance to cover such eventualities as wedding cancellation expenses, missed flights, travel delays, etc. These terms and conditions will supersede and override any and all contractual terms and conditions of any other contracting party howsoever and whenever communicated and are to be read in conjunction with the questions and in depth answers given on this website’s Q&A page.