Why should we choose Premier Carriage for our Wedding Cars.
Well, we could write a long and positive advertising blog here but that would not be what you are asking and we believe in being honest and very open with our clients, so here goes !
First of all we have the largest portfolio of wedding cars in the UK so when you contact us the chances are we will have exactly what you are looking for, and if not we will be able to guide you towards similar vehicles you may not have thought of, or even considered. In the unlikely event things should go wrong with your booked vehicle we have access to hundreds of others so can help you with finding a suitable alternative. Companies that own all of their vehicles experience tremendous running costs and in tight financial times liquidation is an ever increasing possibility in which case bookings would not be fulfilled and you the customer could lose everything, sadly we have seen this happen so many times to other good companies, but with Premier Carriage if the unthinkable should happen to one owner you will always have a back up with our very many other owners which is a comforting thought when such a special day is involved. Premier Carriage is a professional company and believes in positive advertising and will only give you the facts about our own business, we will never knock or put down other businesses or the way they operate. We have a wealth of experience in wedding transportation and as of 2011 have completed well over 8000 weddings, in our opinion experience at the job is the best knowledge you can have, we know all of the pitfalls and all of the ways to rescue a situation if in the rare event something does go wrong and we must be honest here, sometimes things do go wrong, people are humans and vehicles are mechanical which are the two main issues we may have to deal with. Apart from a company that has only just started in business, any company that tells you they have never had a problem is in our opinion pulling the wool over your eyes, and in which case they will not have had any experience in dealing with problems and rescuing the situation when they do occur. So by going with Premier Carriage you are dealing with a company that has a wealth of knowledge and experience which is in our opinion something that is priceless, especially on such an important occasion as your wedding. It's like boarding an aircraft and seeing the two pilots for the first time, both will be good at their job but what a re-assurance to see that the steely eyed, confident and calm, grey haired captain is one of those entrusted to fly you to your destination.
The next best thing to have after experience and knowledge are recommendations from those that have actually used the services before. We believe our references page speaks for itself and therefore should offer complete re-assurance, we also keep the original copies of every letter we receive including those that are shown on our website.
By booking with Premier Carriage you will also receive 'FREE' Membership of the exclusive 'Wedding Privilege Club' which will entitle you to a wealth of discounts, upgrades and gifts from other wedding service providers. With this gift from us you will have saved £69 which is the current membership cost. In addition all Bride's and Groom's and Civil Partners will be entered into our annual christmas draw and you could win the cost of your wedding car back, so a free wedding car also.
In the rare event that things do go wrong we will look into all aspects of the situation that occurred and will learn from this, we will put into practice a solution to help stop this from happening again. We will monitor those owners delivering the product and service to you on the day, in the rare event we receive repeated substantiated complaints about a particular vehicle or the service received by a particular owner we will have no hesitation in removing that vehicle and/or the owner from our portfolio. Although we are a business our profits do not rule us and will not suffer by removing a few cars from our extensive portfolio as we have done this in the past, so rest assured your satisfaction and our professionalism will always come ahead of profit. How many other companies will remove their own vehicles or themselves from their own website if they consistently give a bad service, well we can tell you, none will. So back to the original question, why should we choose our wedding cars from the Premier Carriage portfolio, it is because our previous clients have told us who is good and who has not delivered to their expectations and we have listened. We have, and will remove those [vehicles & owners] from our website who do not come up to standard so those that remain are only the very best service providers as advised to us by previous customers. This protects our future clients, our other vehicle owners reputations and in the end our own highly respected business name, so this is why we believe 'Premier Carriage' is the company to choose when searching for your wedding car/s.
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